Every guide on Safer Play Guide is written to help people in the UK make informed choices about safer gambling. This policy explains how we choose what to write about, how we research it and how we correct mistakes when they happen.
Choosing what to write about
Topics come from the questions people ask about responsible gambling and safer play. We look at what readers search for, what they write to us about and where the gaps in clear guidance are. A guide gets written when we can answer a question with practical steps and reliable information.
Researching a guide
We start with public reference works — encyclopaedias, guidance from recognised organisations in the field of safer gambling and official public-body sites. Facts are checked against more than one source where possible. Where a guide draws on published material or points the reader to further reading, sources are listed at the end of the article.
We avoid secondary sources that paraphrase or interpret the underlying material. Instead, we go to the original: the regulator's own guidance, the help organisation's own resources, the tool provider's own description of how it works.
Writing in plain language
Guides are written in plain British English. Terms are explained when they first appear. Every section opens with the point it is making, and detail follows. We do not exaggerate risk or promise results. The aim is to inform, not to alarm or to sell.
Content about gambling is written with safer gambling in mind. We describe tools, limits and support in practical terms — what they do, how to set them and where to go for help. Access to gambling is for people aged 18 and over.
Independence and editorial control
The editorial team of Safer Play Guide decides what is published. There is no paid placement, no sponsored ranking and nothing sold to the reader. Guides are written to serve the person reading them, not to promote any commercial interest.
Updates and corrections
Guides are reviewed when the underlying facts change — when new tools become available, when national guidance is updated or when a reader points out an error. Corrections are made without delay.
If you spot something wrong, write to [email protected]. Every correction request is reviewed, and the guide is updated if the point is confirmed.
Suggesting a topic
We welcome topic ideas from readers. Write to the same address with the question you think we should answer or the subject you think deserves a guide. We read every suggestion, though we cannot promise to reply to each one individually or to publish every topic proposed.
Disclaimer: This is an information site. We do not sell any goods or services. Guidance on safer gambling is for people aged 18 and over. If you need confidential support with gambling, contact BeGambleAware at begambleaware.org.